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Agents can call customers without revealing personal or business numbers.
Enable face-to-face interactions with just a tap — directly inside the app.
Both agents and customers enjoy a smooth, user-friendly interface.
Keep track of every conversation without switching tools or tabs.
Provide high-quality support while protecting your agents’ privacy. Handle voice and video calls directly from the app, and deliver fast, secure, and professional service every time — without exposing personal numbers.
Allow field staff to contact customers ahead of service visits without using personal phones. With video support, technicians can visually confirm setups or problems before they even arrive — reducing time on site and increasing first-time resolution rates.
Enable doctors, care providers, and administrative staff to communicate with patients securely via voice or video. Whether it’s appointment reminders, consultations, or follow-ups, your app ensures all conversations stay private and HIPAA-ready in approach.
Agents can explain financial products, guide form submissions, or assist in claims — all through secure video or audio sessions. Maintain professionalism, security, and trust with every customer interaction.
Oneconnect revolutionizes customer interactions with a unified interface and advanced features, ensuring efficient and personalized service. Elevate your customer support with our reliable, secure, and innovative Oneconnect solutions.
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